About Us
Lemon Medical Company
Lemon Medical Company started its journey in 1985 from Riyadh, becoming one of the pioneering companies specialized in pharmacies and healthcare services across the Kingdom of Saudi Arabia.
Throughout decades of continuous development, Lemon has expanded its mission through a wide network of branches and digital platforms, offering an exceptional customer experience through professionally trained teams — all under the slogan: Happiness Every Day.
The Big Bounce
Over the past years, Lemon Medical Company has undergone major strategic development, resulting in a unique identity and a solid business strategy.
In 2014, Lemon became an officially registered trademark, within a comprehensive development plan that aligns with the Saudi Vision 2030.
Geographical Expansion
Driven by our vision to always be closer to you and to everyone seeking integrated healthcare, Lemon's expansion journey started from Riyadh and now reaches multiple cities and regions across the Kingdom, ensuring proximity to our valued guests wherever they are:
- Over 300 branches
- Presence in 38 cities
- Thousands of daily visitors through branches and digital platforms
Lemon's network includes community pharmacies, polyclinics, and hospital pharmacies, offering comprehensive services that meet the needs of all community segments.
Our Team
Lemon’s team consists of more than 1500 qualified employees of both genders, who work with passion and professionalism to meet customer needs while maintaining the highest standards of quality.
Our Vision, Mission & Goals
Vision: Transform pharmacies from mere stores into places that inspire trust and offer guests a positive healthcare and beauty experience.
Mission: Enhance community well-being by delivering the finest healthcare products and services of the highest standards.
Goals:
- Expand to reach 400 branches by 2025.
- Ensure presence in every province across the Kingdom.
- Provide the best healthcare and beauty services.
- Offer an exceptional customer experience.
- Strengthen Lemon's position as one of the leading pharmacy brands in the Saudi market.
Our Values
- Wellbeing: Deliver wellbeing to individuals and communities.
- Empathy: Understand others’ desires and fears and help them overcome them.
- Leadership: Develop courage and wisdom in our employees to inspire a better future.
- More with Less: Maximize efficiency to achieve greater outcomes with fewer resources.
- Outstanding Service: Provide every customer with an exceptional and smooth experience.
- Need Oriented: Focus on customers’ needs to simplify their lives.
- Excellence: Continuously develop capabilities while maintaining the highest ethical standards.
Global Partners
Lemon has established international partnerships with renowned global brands, most notably the Swiss brand DECLARE, which has exclusive distribution rights at Lemon since 2018.
Local Partners
As part of its ongoing efforts to integrate with various vital sectors across the Kingdom, Lemon maintains strong partnerships with a variety of local entities, including:
- Hospitals and polyclinics
- Shopping malls and commercial centers
- The public sector
Health Insurance
In line with its commitment to facilitate customer access to comprehensive healthcare services, Lemon offers prescription dispensing services in collaboration with a group of leading insurance companies accredited by the Council of Cooperative Health Insurance, including:
- Bupa
- Medgulf
- Tawuniya
- Gulf Union
- Al Rajhi Takaful
- Malath
- Gulf Insurance Group
- GlobeMed
- Al-Etihad
- Arabia Insurance Cooperative Company
Our National Role & Social Responsibility
Driven by its strong belief in social responsibility, Lemon Medical Company actively participates in national initiatives and community programs that contribute to public health, support national talents, and address emerging health challenges.
Follow Us on Social Media
Stay connected with us through our official social media platforms for the latest updates.